The main way to contact staff is through the Grumps Hollow Discord There are two ways to get help depending on your situation.Documentation Index
Fetch the complete documentation index at: https://wiki.grumpshollow.com/llms.txt
Use this file to discover all available pages before exploring further.
All staff are volunteers. Please be patient — responses may take a little time.
💬 Ways to contact staff
#questions
Use this for general questions that don’t require staff action.
Example: “How do I claim land?” or “How do warps work?”
Example: “How do I claim land?” or “How do warps work?”
#tickets
Use this to open a support ticket when staff need to step in.
Example: griefing, missing purchases, or reports.
Example: griefing, missing purchases, or reports.
🧾 When to open a ticket
Open a ticket when your situation requires staff action:- Your base or claim was griefed
- You didn’t receive a store purchase
- You want to appeal a ban
- You need help with a shop or application
- You want to report a player
- You need a manual rank upgrade applied
❓ Frequently Asked Questions
How do I join the server?
How do I join the server?
See the How to Join guide.
Server IP:
Server IP:
mc.grumpshollow.comWhat do I do if I was griefed?
What do I do if I was griefed?
If no staff are online, open a ticket on the Grumps Hollow Discord
If staff are online, ask them in-game.
If staff are online, ask them in-game.
How can I get a shop?
How can I get a shop?
Apply through Discord by opening a ticket.
See the Shopping Mall page for details.
See the Shopping Mall page for details.
How can I trade with other players?
How can I trade with other players?
Trade through the Discord community or player shops in-game.
What carries over between resets?
What carries over between resets?
Your ranks, echos, and perks carry over.
Builds, items, and progress reset with the world.
Builds, items, and progress reset with the world.
I didn’t receive my store purchase. What do I do?
I didn’t receive my store purchase. What do I do?
Wait about 5 minutes.
If it still hasn’t arrived, open a ticket on the Grumps Hollow DiscordYou can also check the Store page for more info.
If it still hasn’t arrived, open a ticket on the Grumps Hollow DiscordYou can also check the Store page for more info.
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