> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.grumpshollow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Store

> Purchase ranks, echos, and perks to support Grumps Hollow.

Purchasing from the Grumps Hollow store helps support the server. Every purchase contributes to infrastructure, plugins, and ongoing development.

You are never required to buy anything — you can also support the server for free by [voting](/voting) and simply playing.

Visit the store at [Grumps Hollow Store](https://store.grumpshollow.com)

<Note>
  All sales are final. Grumps Hollow is not affiliated with Mojang AB.
</Note>

***

## 🛒 What you can buy

* 💎 Store ranks
* ✨ Echos
* 🧰 In-game perks
* 🎁 Gift cards

***

## 📱 Bedrock players

Bedrock Edition users will automatically have an underscore (`_`) added to the front of their username upon login.

***

## 🧾 Store support

<CardGroup cols={2}>
  <Card title="Missing purchase" icon="newspaper" href="https://discord.gg/grumpshollow">
    If you haven't received your purchase after **5 minutes**, open a store support ticket on Discord.
  </Card>

  <Card title="Payment issues" icon="credit-card" href="https://www.tebex.io/support-customer">
    If your payment is declined, contact Tebex support directly.
  </Card>
</CardGroup>

***

## ⬆️ Upgrading your rank

<Steps>
  <Step title="Same username">
    If you're using the same username as your original purchase, the discount applies automatically.
  </Step>

  <Step title="Changed username or gifted rank">
    If your username has changed or your rank was gifted, open a support ticket on the [Grumps Hollow Discord](https://discord.gg/grumpshollow) and staff will apply the discount manually.
  </Step>
</Steps>

***

<Tip>
  Run `/vote` daily to earn rewards and perks for free.\
  See the [Voting](/voting) page for more details.
</Tip>